As you may or may not know, when writing Gaming Matters each week, I generally use everyone’s favorite podcast, EpicBattleCry, as a springboard for musing on a given subject. Every once in while, however, I will stray from the show’s content to talk about a matter that I feel is more strongly in need of my attention. This is one of those weeks. That being said, this week’s episode of EpicBattleCry is as expertly crafted and comically poignant as ever, and you should listen to it as soon as you finish reading my column. So what is it, then, that has drawn my attention away from a show as endearing as our beloved EpicBattleCry? I’ll do you a favor and skip the hints and innuendos and just get right to it. It’s EA Sports’ ridiculous announcement that, for all of its future sports games, you will have to pay $10 to play online if you purchase the game used. Don’t believe it? Neither did I. Read on to delve into what has become the new acme of idiocy in the video game industry.
So if you didn’t see the original story about this travesty, here is a bit of background for you. EA announced this week that all of its sports games, from this point forward, would require an Online Pass to access online features within the game. This includes multiplayer, franchise modes, add-ons, and anything else EA can think of. Included in the list of games impacted by this announcement is Tiger Woods PGA Tour 11, NCAA Football 11, NHL 11, Madden NFL 11, FIFA 11, NBA 11, and EA Sports MMA. The Online Pass is a one-time use code that will be included for free in all new copies of the game, but will cost the player $10 should they purchase a used copy of the game.
There are a couple of other important details of note regarding the Online Pass and, in the spirit of fairness, they bear mentioning. First is that each Online Pass code will be attached to either your PSN ID or Xbox Live Account, giving you the ability to take the game to a friend’s house and access all of your online features, assuming that you log-on using your own ID/Gamertag. The second is that each unique Xbox Live Account or PSN ID will be allowed one 7-day free trial period to check out the online features for each title, therefore providing a means for those who rent the game to access the online content, albeit only one time, and only for seven days.
To these tiny concessions I say, “who cares?” The over-arching idea is so farcical that what small solace (and by small – I mean none) I may take in knowing that I can bring the game to my friends house, is meaningless. And the ability to use the online features when you rent the game, but only once and only for seven days (there goes the whole point of GameFly), is as poorly thought out as the rest of this debacle.
So why is EA doing this? According to Peter Moore, head of EA Sports, “This is an important inflection point in our business because it allows us to accelerate our commitment to enhance premium online services to the entire robust EA SPORTS online community”. What enhancements? I haven’t seen any enhancements associated with this price increase announced by EA. Or is this the “Pay us first and then we’ll be able to do cool stuff later” model? Tell ya what, Peter, why don’t you go ahead and accelerate your commitment and enhance the premium online content with the billions of dollars you have already made off of these franchises, and then, when we actually see significant improvements to the products, we can talk extra money? Oh, and let me be clear, when I say significant improvements, I’m not talking about the small year over year iterations we typically see in sports games. You know, the ones that still garner you a full $60 price tag each year. I’m talking about real changes, ones that EA can prove to consumers necessitate additional funds to support their creation and maintenance. Then, maybe, we can talk alternative pricing structures. Sound fair?
But back to my original question, why is EA doing this? Is EA losing money on these franchises? Or do they just want more? There is an argument that seems to be emerging from industry analysts, which you can see in this post on IndustryGamers.com, that I would like to address. I am going to pick on a quote from Michael Pachter, famed Wedbush Securities analyst and GameTrailers regular, because it seems to summarize one of the prevailing arguments for the legitimacy of this pricing plan. Here is his quote:
The concept is simple: as gamers migrate to heavier online play as a part of the experience, the publisher needs to be compensated.
If the gamer is the original purchaser, the publisher gets paid when the user buys the game; if the gamer is a second-hand purchaser, the publisher currently does not get paid. With Online Pass, EA is ensuring that second-hand purchasers will pay something for the maintenance of the server network and for access to premium content, since they extend the costs of providing these services.
Now I am a fan of Mr. Pachter’s, and I don’t disagree with the initial part of his statement that publishers should be compensated for online play. But, curiously, I thought that occurred when the game was purchased for $60 at the store. But let’s move on to the second part of his statement. In it, Mr. Pachter asserts that the publishers get paid when the initial purchaser buys the game (true enough), but not when the second owner does (also true) and that this is not fair to the publisher because the second owner is not helping to pay for the maintenance of the servers which they are using (not true). When the second owner purchases the product from the first owner, they are reimbursing the primary owner for the money that the primary owner has already paid the publisher (by making the initial purchase), a portion of which is dedicated to supporting the online services . By selling the product, the primary owner has stated that they do not wish to use the product for the entirety of its useful life, but that they wish to transfer ownership, and all rights associated with it, to another party in exchange for financial compensation. The financial compensation is a means for the primary owner to recoup losses for not using the product for the duration of its useful life. So, yes, the second owner did pay for the use and maintenance of the online services by way of reimbursing the primary owner for the monies that they had put out for this very endeavor.
Here is a bit more down-to-earth way to phrase my rebuttal to Mr. Pachter’s assertion: Why does the publisher (EA) care who exactly is playing the game? How is it any different if I buy the game and play it for one year, or if I buy the game and play it for six months, then sell it to my friend who plays it for six months? Either way there is only one person playing the game, and therefore using one person’s worth of bandwidth, for twelve months. Having two different people play online consecutively is no more taxing on the system than having one person play continuously for the same duration. And don’t tell me that it is the storage required for two separate profiles. Although I am no technical expert, I would imagine that each profile takes just a few hundred KB to a few MB of space to store, and I would be happy to toss a Terabyte drive EA’s way if they need it (do the math – at 5 MB per profile you could store 200,000 profiles on one 1 TB drive at a retail cost of $109.99). So what exactly is it that costs EA more money to have two different players play a game for a total of twelve months of play time vs. one player doing so for the same amount of time? Asking users to pay a fee after purchasing the game used essentially sees EA get paid twice for something that is only being used once!
Allow me to give you an analogy: Imagine you decided to sell your car a few months after you bought it. Under the EA pricing plan, when the party who has purchased your car heads down to the DMV to appropriately transfer the title, they will find a clerk informing them that, without paying $2,499.99, they will not be able to use the radio, the clock, the air conditioning, the heat, the automatic locks, the alarm system, or the electric windows. Now, the car still runs – and all of the listed features are still there – they just won’t be able to use them because it costs the dealer money, under the 5-year warranty, to maintain these items. “But Lorin, you crazy bastard, where did you come up with a ridiculous figure like $2,499.99?” Well, that figure represents 16.66% of the cost of the car when it was brand new (assuming a $15,000 new-car cost), the same exact percentage that $10 represents relative to a $60 game. Oh yeah, and don’t think that the fee amount depreciates over time or as more people use the product, like the sale price will. Nope. It will always be 16.66% of the original purchase price of the product. Now I will admit that this isn’t a perfect analogy. Mostly because, in this scenario, the car retains nearly 80- 90% of its original functionality without paying the extra fee, while the game retains less than 50% of its original functionality. But you get the point.
When EA tried this “code with new purchase” thing with Dragon Age and Mass Effect 2 it was, ostensibly, extra content that was at stake. An extra mission or two, some armor – nothing that was central to the game’s experience. When they did it with Battlefield: Bad Company 2 the line became a bit more fuzzy. Though the content gained by new purchasers of BFBC2 was couched as “Bonus Content” or DLC, and I suppose it technically was, really it was multiplayer maps/modes that were released/unlocked very shortly after the launch of the game and felt suspiciously like they were merely held back in order to exert control. But unlike the previous two games, without the “Bonus Content” in BFBC2 you would have a terrible time trying to play this game with your friends. So whereas with Dragon Age and Mass Effect 2, where the used game buyer only cared about not having the “new game” code if they wanted more than the original game, with BFBC2 we saw the game’s core gameplay effected by the absence of a code. Now, with the EA Sports plan, EA has actually completely excised a fundamental part of the game, effectively eviscerating the experience of playing the game.
Truly, there is no precedent for this with any other consumer product on the market today (please correct me if I am wrong). Once you buy a product, it is yours to do with as you please. The pathetic charade of using this money to focus on future enhancements or the idea that game companies are entitled to this payment, despite having already been paid for their services, is laughable. That is what the initial purchase price is for, period. Developers and publishers are not losing money on these franchises, I assure you. Quite the contrary, they are making hundreds upon hundreds of millions of dollars. And, until now, that was enough. But now they have convinced themselves that they deserve more.
And readers, I promise you – I absolutely promise you – that if consumers fail to send a clear message to publishers that this type of blatantly money-hungry behavior is not tolerable, or in their terms – that the market won’t support it – this will happen across every genre in gaming and, potentially, into other consumer product as well.
So, how do you send such a message? I think you know what I am about to say. There is only one real way to send that message – with your wallets. You need only to look to the various comments on the original EBA post of this story or the 70+ pages and 700+ comments on GameTrailers to see that there are many others who feel this way. So do something about it. Speak out here, or on the “http://forum.ea.com/eaforum/forums/show/3607.page EA’s forums, or Twitter, or anywhere else you want. But speak out! And most importantly, speak out with your wallet! It is the only language corporate America will listen to. You may think I am being hyperbolic, but this has some very long-term implications and how it plays out is entirely in your hands!
Editor’s Note: Lorin Baumgarten is the founder/owner of Furious Gamer Radio and although he makes a good argument pertaining to his disdain for the new EA Sports pricing model, we’re pretty sure the slander is due to the fact that he was unable to convince the NHL dev team to make his beloved Colorado Avalanche “untouchable” in NHL 11.













To me, not a big sports game fan, simply not a fan of being ripped off for the same game every year with a new roster, this is not such a bomb as you fell it, but I understand the anger. To me, it’s part of a bigger problem, the fact that the gaming industry is changing.
Developpers want their cut on used games. Solution ? Downloadable games like on the PC (Steam is THE platform of the future) for ALL consoles. It would prevent that, but we’re not there yet. This helps also the DRM if the game as to be played from a particular program that verifies the legitimacy of your game. In a few years things will have changed…
Also, for me, sports games need to change their approach. Need to, I’m not sure, because I’m pretty sure they’re making money off Madden and NHL every year. But it doesn’t appeal to me. What I would do, I’d release one game, for example : NHL The League (wtv the name). It would be more a platform than a game. From there, get on a special buisiness model. Examples : 20$ a year for roster updates, patches, etc. 10$ for online play for a definate period of time. And when big graphical changes are made or in gameplay, just like the iPhone update, you can download the update for a certain amount IF YOU WISH. But anyway, I’m getting off topic… Just wanted to share this idea… As I know the gaming industry regularly takes ideas from EBA … NOT!
Here is the real reason EA is doing this and it is a simple one. EA does not like the idea that Gamestop is make money hand-over-fist on used titles. So much so that they encourage customers to buy a used game. The customer saves a whopping 5 dollars while Gamestop makes 30 plus dollars. Trade a game at Gamestop and prepare to take it in the ass when they offer you 15 dollars for your almost new game. Then come back a few days later and see what they are charging for it. EA and other publishers simply can not stand the fact that there is a huge market they can not tap into. They hate the fact Gamestop is making tons of money without doing a thing. I hate it too…lol. Which is why I refuse to return games for credit or by used games anymore. So EA’s solution is to allow users to obtain DLC and services for “free” if they buy the game new. This will give the customers incentive to purchase the game new and not used since they would be spending about the same and there is no real savings in buying used. This in return would take away from Gamestops profits. I always buy new so it does not effect me. The only time I would buy used is if I am saving 20 dollars or more.
I think it makes sense, for the most part. I hate EBGames as much as the next person, and anything to see them burn in fucking hell is good to me.
I do think this somewhat makes sense (& I love Pachter) but I agree completely with what this article says. Why should the used game consumer be punished & have to pay an extra amount of money to play online when either way it’s just going to continue to be 1 person playing and also the fact that the first person payed for it when they picked it up new. When you think about it It’s exactly like the saying ” If a tree falls in the woods does anyone hear it?” If a gamer sells to another person without anyone knowing does it really matter?
I also think there may be another solution to this. With most gamers hating this company already XD I think it may just work out! but who is going to listen to a little commenter on EBA
.. anyways what if Ebgames/Gamestop etc were to pay this fee to the publisher in order to be able to put a certain title like this on the shelves used? Hell they are already making a killing on the profit from the 3-10$ they usually give you for selling a game to them.. to the 40-50$ they charge for another person to buy it used. It’s getting so ridiculous sometimes a used title is within 5$ of a bran new copy. So after mentioning this.. Should it really be the consumer that bites the dust or should it be the commercial used game sellers that already rip everyone off as it is? Just my two cents & I hope someone considers it
Dude, this is like the fourth or fifth time that Im making this comment, and I believe even on this site
This is UNDERMINING every bit of ownership that you have in gaming!!! Its a violation of civil law!! Property is disbanded by this. When you buy a game its your property and everything that is ON the disc should be yours, so that also includes ONLINE PLAY!!! Its not an MMO, its a normal sports game, which they bring out every year. When someone wants to sell it, all the abilities on the disc should remain open to all whom want to purchase it, PERIOD!!!!
Next time ill just take my “shotgun” and aim it at the newsbulletin, like it didnt happen
While I agree with the fact that it doesn’t matter to EA who is playing the game (original buyer or the buyer of the second-hand buyer) and that it undermines ones property, I do also understand why EA has to do this – you see:
They might not care what type of owner is playing the game on their servers, but what they do care about is how he got that game – and if they made any profit of it. They CREATE the game, they PUBLISH it and they should be PAID for it.
This is just another step to reduce used game sales, which is, in my eyes, perfectly legit. If i was in EA’s or any other company’s place i would also think of ways to profit as much as possible of my games.
On another note, hasn’t it always been like this on the PC? If someone registered his/her game online (in his EA account) and the sold the game, the buyer won’t be able to play online.
So I guess it’s kinda fair.
(yeah, huge pc fanboy here)
One thing that I think you failed to mention is that in times past before everyone and their mother got into the used game business, that second man would most likely have bought a new copy of the game.
I am with you that you have a right to do anything with your game after you bought it, but in turn does EA and every other company have the right to dictate how their servers are used?
this is the EA i know
i hate this peter moore from all my heart
What is all this crying about ‘undermining ownership’? Just because you own something does not mean you are allowed to do anything you want with it. You can’t show your copy of dodgeball to a bunch of random strangers in your homecinema for a few dollars. You can’t make copies of movies/games and give them to friends – even if you do it for free. Renting out videogames is limited in many countries. These are all established examples of how copyrights limit your ability to ‘do anything you want with your property’.
Copyrights deter you from doing everything you want with a game you own, and it is a good thing they do. If there wasn’t a copyright system in place, there would be almost no incentive for industries to create new content!
Furthermore, the idea that EA is ‘simply screwing gamers’ could be a little more nuanced. In practice this policy means a couple of things:
(1) Higher prices for gamers who used to buy sold games (but only by a little); (2) higher effective prices for people who liked to resell their games; (3) and the same prices for gamers who buy games new and do not resell.
This second effect is because the ability to rent out or resell your game is diminished. Well, no one is forcing you to buy this game. When you do buy a game, you enter into a contract, and EA has simply worsened the conditions of that contract. It has every right to do so. You are not forced to do anything.
The plus side, for gamers, is that instead of money going to parasites like Gamestop, money is going to the creators and marketeers of the game. You know what this means? More cashflow, more R&D, more innovation, more games!
yea right, we all know thats how it works
ill bet the EA sports franchises is among the highest selling games in the world. is it also the franchises that gets the most R&D and innovation?
Not even gonna go into the copyright debate, ill just say i think both movie/music aswell as the gaming industry is heading the wrong way and doing so at a break-neck speed.
Hi All –
As always, thank you for all the great comments! I love reading what you write!
I wanted to follow up and continue the discussion a little bit. As I was reading these comments it occurred to me that central to this discussion is GameStop and its practice of selling used games. There seems to be a growing feeling that the developers or publishers deserve the money that GameStop is making on these transactions. I would say that no, they don’t. Here’s why:
While I am no fan of GameStop’s practices when it comes to used games, I will defend their right to do it. Like everyone else, I think it is atrocious what they charge. But the solution to that is don’t buy and sell used games from them (which I do not), not to do what EA has done.
What EA has done here is effectively decided to use the power that they can exert over you, because of the necessity to connect to them via the Internet, in order to exact their own private sales tax on you – and at 16.66% of the original sale price (which is pretty steep for the US). Now imagine you bought the game for $30, that ten dollar “online fee” now represents a 33% sales tax!
Used car dealerships don’t pay car manufacturers when they sell a used car. Used CD/DVD stores don’t pay the musicians or filmmakers when they sell a CD or movie. And used clothing stores don’t pay the designers when they sell a pair of pants. So why should games be any different. Don’t say that games are different because there is an ‘ongoing service’. The example I used in the article of a car with a warranty is a very common one. The “ongoing maintenance plan” transfers to the new owner when the product is purchased. It is true when you buy a car, and it is true when you buy a used water heater, air-conditioning system, or even a computer with a service plan. The warranty or service plan (“ongoing maintenance”) transfers to the new owner with the sale. So why should games be different? Don’t be mad that GameStop sells used games, be mad at how they do it – and don’t use their services.
The products I listed above are the precise kind of non-gaming related items that could start having ‘used-product surcharges’ if the gaming industry can show that it is valid model. And trust me, the extra cost will not be handled by the stores – it will be passed on to you, the customer.
As many have pointed out, EA does have the right to do whatever they want with their servers. They absolutely do. But that doesn’t mean it is fair or right, or that we have to participate in it.
Just something to think about.
Ok we’re not talking about charging people to watch a movie or distributing pirated copies of a movie we’re talking about being able to sell the movie in it’s entirety at will because it’s property you purchased. I personally don’t purchase these games and even if I was thinking about it that option would now be off the table.
Like I said before we’re not talking about being able to do “anything” you want with the purchase of a title. We’re talking about purchasing something and not owning it. When you buy a game you do not “enter” into a contract with EA you’re more than likely purchasing from a 3rd party.
This isn’t people “crying” about undermining ownership. This is about the game market changing and not being content with this result. If EA wants to cut the used game market out of it role back prices on these sports titles quarterly considering they only have a 1 year shelf life to begin with. A new sports title purchased 6 monthes after release is not worth $60. EA’s problem is with 3rd party distributors and they are responding by taking it out on the consumers. That’s the problem
LORIN FOR PRESIDENT FTW!!!
no seriously like i stated, you got my vote Lorin
I think your comparisons are a little off. Games nowadays have something that places them in a whole different category. EA still has to maintain their servers, and if they have seen a sizable decrease in sales, I see where they would have to do something to offset some of the losses incurred from the used game market.
The analogy of the car warranty is the best one, but it still an example of a “hardware failure” that most of the time would have happened anyway (recalls) or in minor cases where the change of driver that caused damage. I think an example of house alarm system or the OnStar system that GM has would be a better analogy. If someone buys a house with an alarm system previously installed, the new buyer does not automatically get access to this feature, even though the hardware is installed (disc). That new owner still has to pay the company to use their resources to monitor his house (online feature).
Games as a medium are in a stage of evolution, where in most cases is required to have an online feature, which opens up new costs for companies like EA. Is this this not the same as buying a used World of Warcraft disc and having to pay Blizzard to use their servers?
I disagree with Jesuno.
The analogy of an alarm system or OnStar is WAY off… Neither of those services are free for the original buyer.
I pay for an alarm system, i also pay for monitoring every month.
If purchasing a vehicle with OnStar, or an Alarm System for a house, gave me free lifetime use of OnStar or the House monitoring system, then yes, that service should be transferred to the new owner, but that is never the case. That analogy is completely void.
Play WoW, after you buy the game, still costs the original player/buyer money each month from the get go. Nothing is considered FREE if you buy the game… except in the case of EA sports titles, and any other video game with online access.
I think you completely contradicted yourself. Remember, online gaming is something new that has evolved the hardware. Who says “online gameing” is free? It certainly is not free to the company, and do you know if for certain if the costs for maintaining an online gaming segment are not factored into the 60$ pricetag?
Like I said, all of these items are hardware (EA Sports game, House and Car) that have been enhanced by something (Online play, Alarm, and Onstar) that increases the cost of its previous identity. Same thing as both GM and Onstar, EA has to pay extra to maintain this addition to gaming. You act like online gaming is a right, but it is not. It a privilege that companies add to a game. No company HAS to include online gaming with their product
Games are a special kind of product.
The used product is practically identical to the new product and it’s a product you much of the time don’t go back to later on the way you might with say a good movie.
Together this means used sales are hurting new sales in a way that can’t compare to other products. Games are at a huge unfair disadvantage really (unless they are online-only or downloadable). This is what companies like Gamestop are capitalizing on.
To me EAs move seems a fairly reasonable way to level the playing field somewhat without actually hurting the consumer other than lowering resell value slightly (the buyers of used games wont be hurt since the prices are so close to new games as it is, the used prices will have to be lowered).
Hopefully this can slow down the move towards downloadable/online only which is a much worse situation that we are already growing accustomed to.
The arguments EA give are crap though. Given their reasoning a small subscription fee would’ve been the appropriate way to go and wouldn’t have hurt the consumer from an ownership perspective. This is clearly aimed at used sales.
Obviously they want to make more money, maybe they think they are ‘losing’ millions. It’s dumb but for me it’s not such a big deal, I buy FIFA every 2 maybe 3 years, so it doesn’t really annoys me , i know lots of people may be really mad at this, and well if EA keeps bringin this kind of ideas up, just a matter of time gamers will get really mad and who knows what could happen
It’s at least better than those drm servers from ubisoft but really that’s the best of a shitty situation
Once again Jesuno, if they sell a game and say “This game has a massive Multiplayer portion”, without stipulating that the multiplayer is an add-on subject to additional costs (which they don’t do as they know their sales would go down) then YES, it is a RIGHT and part of the game itself. Bottom line. No contradictions. “Online mode” is listed on the packaging and adverts, and never is it listed that additional costs may be added for on-line play.
This is why they couldn’t grandfather this new clause to older games, they cannot charge people for what they WERE getting for free.
In the newer games, you are right, they will stipulate that online play is possibly a separate entity and will charge used buyers as such.
OUTRAGEOUS
I my self am not a sports gamer, never have been, but this is just B.S
I completely understand the server maintenance argument and how theyre losing money because of used games but literally these ‘people’ at EA dont have a bucket to piss in explaining why they need to get their grubby fingers (and they are grubby) into the used game market.
Really is outrageous
Speak with your wallets
very easy for me to say now when i have no compulsion to purchase these sport games but as soon as they pull this this shit within my genres that is some gaming they can keep right there regardless of hype. fudge em
They are everything wrong with the market
SPEAK WITH YOUR WALLETS
I think everyone would open their eyes to this if a non gaming cooperation did same thing, like imagine if Ford put a deal that passanger seats or even the engine of the car gets removed from the used cars dealer, and you have to pay those from the company to get em.